Support Services

Tufts Medical Center’s support services complement the care you receive. Our support services include the following:

Care Pages
CarePages are private, personalized, fully secure web pages that patients and families can create to inform people about their individual situations. The pages are password protected and comply with all patient privacy regulations. CarePages is provided as a free service to all Tufts Medical Center and Floating Hospital for Children patients.

Patients or their family members can create a CarePage in about ten minutes by clicking here. User support is available online at www.carepages.com or by calling 1-888-852-5521, Monday through Friday from 8:00am to 5:00pm.

Chaplains/Pastoral Care and Meditation
Chaplains of various faiths can visit you and your family to offer emotional and spiritual support. If you wish to speak with a chaplain, ask the nurse or other staff member on your unit to make arrangements, or call 617-636-5111 and ask the operator to page the chaplain.

The Marjorie Hanna Cleveland Meditation Room, located on the 6th floor of Floating Hospital, is available fo prayer, meditation and quiet conversation. Special services are held on religious holidays. Listings of churches, mosques and synagogues in the area can be obtained by calling the Department of Social Work Services at 617-636-5136.

Ethics Consultation Service
The Ethics Consultation Service is available to assist families who may be facing difficult decisions regarding the care of their loved one. Consultation may also be helpful if issues arise relating to communications or disagreements with the medical team supervising your loved one's care.

To speak with a member of the ethics committee, or request an ethics consultation, please contact the ethics coordinator through the Pastoral Care office at 617-636-2500.

Housing

We want to make sure that your stay with us is as easy as possible for both you and your family. Aside from our hospital rooms we offer additional housing and services to help your family find the best possible accommodations.

The Neely House is your home away from home. It serves as a housing and support center for cancer patients and their families.

To find a comprehensive listing of hotels and other accommodations available near Tufts Medical Center, please use our Patient Accommodations Guide. Many of the listed facilities offer discounted rates for Tufts Medical Center patients and their families.

If you have questions about the Patient Accommodations Guide, please call the Department of Social Work Services at 617-636-5136.

Interpreter Services
Tufts Medical Center offers a wide variety of intepreter and translation services. To learn more about available languages and services, please click here: Interpreter Services.

Patient Liaison
If you would like additional assistance during your time here, please contact one of our patient liasons at:

617-636-9590
800 Washington Street, Box #412
Boston, MA 02111