Tufts MC True Blue Recipient: Carl Heilman, MD, Chairman of Neurosurgery
Excerpts from nominations by a patient’s family and a patient:
“When we first met Dr. Heilman, I was still pregnant and less than a month from our due date. We had been told by other medical professionals that the likelihood of our child surviving was very slim.
“We have been visiting Dr. Heilman now for 17 years. In the beginning, we seemed to live at the hospital…. our child had multiple surgeries before age two. Our appointments are now down to once every two years. When we were planning our most recent visit, we talked about Dr. Heilman and how he was the reason our child was here on the earth. He is our hero and shining star. I know there are other doctors, researchers and medical implant companies behind the success of my child’s life, but for me, this doctor will always be our hero.”
Another patient said, “I remember how apprehensive I was before, during and after my surgery but he always had the ability to reassure me in the gentlest of ways. There are some great doctors; however Dr. Heilman, in my estimation, is the best. He knows what it is to truly care for a patient and the family of the patient and there is a lot to be said for that.
“I would like to recommend the highest award you have to be awarded to Dr. Carl Heilman. Not just any award, but one that will capture the caring and brilliant doctor he is.”
Congratulations Dr. Heilman, on being awarded True Blue and also for being the 2016 recipient of the Mary Jo Brown Customer Service Excellence Award!