Frequently Asked Questions

Where is Tufts Medical Center?

Tufts Medical Center is easily accessible by car from the Massachusetts Turnpike (Route 90), the O’Neill Tunnel and the Southeast Expressway (I-93). The hospital is located in downtown Boston — in Chinatown and the Theater District — and within walking distance of the Boston Common, Downtown Crossing and many hotels and restaurants.

The “Tufts Medical Center” Orange Line stop is located across from the main hospital entrance on Washington Street. Other nearby MBTA stops are “Downtown Crossing” (Red Line) and “Boylston” (Green Line). We are also convenient to bus lines 3, 11, 43, 55 and the Silver Line. Get directions > 

The main entrance to Tufts Medical Center for patients and visitors is located at 800 Washington Street. This entrance has connections to all other inpatient and outpatient buildings. Emergency services for adult as well as pediatric patients are located at the North Building, 830 Washington Street.

What is the phone number for Tufts Medical Center?

The general phone number for Tufts Medical Center is 617-636-5000. View additional helpful phone numbers >

What are Tufts Medical Center’s hours?

Tufts Medical Center is open 24 hours a day, 7 days a week. Visiting hours are from 8 am to 10 pm daily. Learn more about visiting Tufts Medical Center >

Where can I park at Tufts Medical Center?

A Patient Valet Parking Service is available between the Medical Center’s North and South Buildings, on Washington Street, Monday through Friday between 6 am and 7 pm. Call 617-636-5580 for additional information.

Parking is available in the Medical Center’s garage at 274 Tremont Street, next to the Citi Performing Arts Center/Wang Center. All patients with an appointment will be accommodated. Parking tickets can be validated for reduced parking rates at the clinic your patient is visiting.

How can I make an appointment at Tufts Medical Center?

To make an appointment for an adult, call 617-636-5000. Other important numbers:

  • Primary Care: 617-636-5400
  • OB/GYN: 617-636-2229
  • Orthopedics: 617-636-7846

Alternatively, you can complete the secure form, and a member of our team will contact you to schedule your appointment as soon as possible. This site is not designed to and does not provide medical advice, professional diagnosis, opinion, treatment or services to you or to any other individual.

In the case of a medical emergency, please call 911 or visit your local Emergency Room for immediate assistance.

Where can I find the Emergency Walk in entrance at Tufts Medical Center?

The Emergency Department entrance at Tufts Medical Center in Boston is located at 830 Washington Street.