Associate Medical Director for our new Pediatric Complex Care Program (PCCP), Laura Arvidson-Guzman, MD, has been with us at Floating Hospital from the start of her career. We spoke with her to find out more about the Complex Care program and what makes ours special.
Tell us about Floating’s Complex Care program - how does this program help our patients and their families?
Floating Hospital’s Complex Care Program is a team of pediatricians, a nurse practitioner, a nurse care manager and a social worker all working to coordinate care and provide support to patients who are followed by multiple subspecialists and/or are dependent on medical technology.
Our goal is to serve as a consistent point of access for families, facilitate communication between providers, connect families to additional resources in their community, and identify family goals to develop individualized care plans for our patients.
What is your role in the Complex Care program?
I have the opportunity to work with a great team to help provide comprehensive and coordinated care for our families. At this time, our team operates in a consultative model, connecting with patients when they see subspecialty providers or by phone.
I do see some of our patients in clinic as their primary pediatrician, but that is not a requirement to be served by our team. Many of our patients are also followed by primary care providers in the community and receive only their subspecialty care at Floating Hospital.
What makes our program unique?
I was a pediatric resident at Floating Hospital and was fortunate enough to be able to stay in General Pediatrics after I completed my training.
Floating is a really special place. Our small size streamlines communication between teams and allows us to provide more personalized care for children and their families. I am impressed every day by the amazing dedication and compassion of both of our complex care team members, as well as the providers and staff in other departments at Floating Hospital.
What do you like to do when you are not working?
I love exercising, cooking healthy meals, and reading.
To connect with Dr. Arvidson-Guzman, call 617-636-5255 or request an appointment.