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Meet Roosevelt Auguste
What’s your role at Tufts MC/Floating Hospital?
To provide concierge services to prospective and confirmed international self-pay patients seeking elective care at Tufts MC and who have the financial resources to pay for their care and/or have international health insurance to cover costs. Working with department(s) to understand details of care plan, prepare cost estimate, present and/or explain care estimate, and collect pre-service payments.
How long have worked here?
I have started with Tufts Medical Center since 2012.—should I add the fact that I left in 2013 and came back in 2014.
What’s your ‘why’ for working in healthcare?
To ease the financial burden from patients and/or their family members in order—for them—to mainly focus on getting well.
What do you like to do for fun?
I love traveling, cooking, and taking dance classes.
What 3 traits define you?
Compassion, Loyalty, and Honesty.