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From icy sidewalks and heavy snow to the latest respiratory virus, winter in New England isn’t always postcard perfect.

Jim was working at Boston Children’s Hospital as a cardiac nurse at the time of the marathon bombings.

Melrose resident Donald Rosen didn’t notice any of the signs, but the quick actions of his family, first responders and the stroke team at MelroseWakefield Hospital helped save his life when he suffered a stroke earlier this year. Mr. Rosen, 90, was found unresponsive in his home by a family member.

During these days of the pandemic, hospitals, physician offices and healthcare facilities continue to safely treat patients with non-COVID-19 emergencies and time-sensitive medical needs, especially those with acute and chronic conditions.

Do you know where to go for care when you’re not feeling well? Your symptoms and severity of symptoms matter.If you are experiencing a medical emergency, call 911 immediately.