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Tufts Direct Health Insurance

Important information for those with Tufts Direct Health Insurance

As of January 1, 2017, Tufts Medical Center and Floating Hospital for Children will no longer be able to accept Tufts Direct, a public health insurance plan. If you purchased your health plan on the Health Connector, you will be able to continue to receive your care at Tufts Medical Center by going to www.MAHealthConnector.org and changing your plan to another public plan below:

  • Minuteman Health
  • BMC HealthNet Plan-Silver
  • Neighborhood Health

You’ll find a full list of insurances accepted by Tufts Medical Center and Floating Hospital here >

If you receive your health insurance through your company, contact your human resources department to determine if there is an alternative plan that will allow you to keep your care at Tufts Medical Center and Floating Hospital.

If you wish to continue with Tufts Direct, you will need to call the phone number on the back of your insurance card and arrange to change your physician to one who takes this insurance. To request a transfer of your medical records, visit our Request Your Medical Records page >

All other questions should be referred to our Patient Access Hotline: 617-636-2272.