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Patient Rights

As a patient, you have rights

The staff at Tufts Medical Center is dedicated to offering excellent medical care and delivering this care with respect for your individuality and dignity. We believe that effective patient care begins with the establishment of a partnership between the patient, his or her family and the staff at the Medical Center.

Your rights

You have, among other rights, the right to:

  • Be treated considerately and with respect and to have questions or requests for information answered courteously
  • Be informed of your health status and participate in the development and implementation of the plan of care
  • Request the name and specialty of the doc- tor responsible for coordinating your care and the role of all others involved in that care
  • Make informed decisions regarding your care
  • Refuse diagnostic and treatment procedures; nevertheless, to still receive the best help that your health care team can offer under the circumstances
  • Be given a full explanation of any research study or training program before agreeing to participate in it, as well as the right to refuse to participate
  • Receive care in a safe environment and to be free from all forms of abuse or harassment
  • Formulate advance directives and have hos- pital staff comply with these directives to the extent provided by law
  • Have a family member or personal representative and your own physician notified of your admission to the hospital

Learn more about your rights as a patient

A notice of privacy practices that describes how medical information about you may be used and disclosed and how you can get access to this information. 

Health Care Proxy and Medical Decision Making
Hospitals are required, by federal law, to provide all adult patients with information on their rights under state law to make decisions in regard to their medical care, their right to make an “advance directive” and the hospital’s policies regarding such rights. 

Massachusetts Patients Bill of Rights
Rights guaranteed by the state of Massachusetts and information on how to file a grievance.

Your Responsibilities
The responsibilities we ask patients to take ownership of while they are at Tufts MC and Floating Hospital.

Medical Records
The Health Insurance Portability and Accountability Act (HIPAA) guarantees that all medical records are kept confidential. Patients may request their medical records at any time. Information on how to request your medical record is in this section.

Speak Up
We ask our patients to speak up if they have any concerns. More information here.