Tools

Social Work

Helping to Heal Patients + Families throughout the Medical Center

Whether you or a loved one is dealing with physical or mental illness, you may need help managing the issues that a health challenge may present. The highly skilled clinical Social Workers in Tufts Medical Center’s Social Work Services Department are an integral part of your healthcare team. We work with you to enhance coping skills, communicate effectively with your other healthcare providers, gain access to resources and find solutions to a broad spectrum of problems.

As one of the oldest hospital social work departments in the United States, we bring a wealth of knowledge to patients and families throughout the medical center to coordinate care in a supportive manner.   Our licensed, clinical Social Workers are available before, during and after hospitalization to offer a range of services, including individual and family counseling, crisis intervention, support groups, education and resource information.  Whatever your concern, you can feel confident to receive the highest level of compassionate—and confidential—care.

The highly skilled clinical social workers in Tufts Medical Center’s Social Work Services Department work with you to help enhance coping skills, communicate optimally with your other healthcare providers, gain access to resources and find solutions to a broad spectrum of problems. We offer a range of services, including individual and family counseling, crisis intervention, support groups and education.

Frequently Asked Questions about Social Work Services

Who are social workers?

Clinical social workers are licensed mental health professionals who are trained to provide counseling to individuals, families and groups. We work with you and your family to enhance coping skills, coordinate communication with healthcare providers, gain access to resources and create solutions to a broad spectrum of problems. We accomplish this through a variety of approaches, including individual and family counseling, crisis intervention, support groups and education.

When should I see a social worker?

A social worker can help you and your family members address the challenges that can accompany problems with physical or mental health. At Tufts Medical Center, our social workers are an integral part of your healthcare team. Services are provided throughout the medical center, both on inpatient units as well as in the outpatient settings.  For example, you might consider seeing a social worker if you are having difficulty coping with your condition or that of a loved one, if you need help advocating for your health or if you want to access additional health resources in your community.

Who do social workers collaborate with?

Clinical social workers collaborate with you, your healthcare team and community agencies.  The goal of the social worker is to advocate for patients and families in order to achieve the outcome of optimal health and well being for the patient.

Are social work services confidential?

Yes. All social work services at Tufts Medical Center are confidential.   Our social workers adhere to the National Association of Social Workers Code of Ethics. Although we are part of your care team, we only share your information with the team when it is relevant to your medical care.

How do I access a social worker at Tufts Medical Center?

To reach our Social Work department, please contact 617-636-5136


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(617) 636-5136