Tools

Visitor Information

Welcome to Tufts Medical Center! Whether you're here visiting for an outpatient appointment yourself or visiting a friend or family member in the hospital, we want your time spent on our downtown Boston campus to be as easy and stress-free as possible.

Below, we've provided important information to help your visit be positive for you and your family and/or friends. If you have any questions at all during your visit, please feel free to talk to any clinician or staff member. We are here for you. 

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Directions
Find directions to Tufts Medical Center, Floating Hospital for Children and our affiliates.
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Parking
Discover parking options, including our garage and valet parking service. We've also provided rate information so that you can plan ahead. 
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International Visitors
We also help our international patients with a variety of health and wellness issues, from check-ups and preventive care to cosmetic surgery.
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Visiting Hours
Some patients find having visitors helpful; others need to rest. We have flexible policies to give you options. Official hours are from 8 am to 8 pm daily. 
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Telephone + Television Service
If you are visiting a friend or family member who is staying at the hospital, please view information on our phone and television services available.
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Wifi + Internet Access
Tufts MC and Floating Hospital offer free wifi and internet access.  
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Area Accommodations
View rates and other information for local hotels. 
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Places to Eat
Discover snack shops, restaurants and other food options in and around Tufts Medical Center and Floating Hospital for Children.
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Gift Shops
View the hours and locations of our gift shops.
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CarePages
CarePages are private, personalized, fully secure web pages that patients or family members can use to inform people about a patient's medical condition.
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Quiet Policy
We want patients to enjoy quality health care in a comfortable, peaceful environment.
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Safety and Security
Protecting our patients and visitors is our top priority. That’s why our public safety officers patrol the hospital 24 hours a day. Here’s how we handle public safety and security.
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Patient Portals
There are currently multiple portals available to patients because our physicians and clinics have chosen the best possible portals for their individual patient groups. 
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My Health Records
A patient, or his/her legal representative, may inspect and/or obtain a copy of his/her medical records, or have copies of medical records sent to another facility.
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Floor directory

Adult Inpatient Rooms

 

North Building, Floors 3, 4, 6, 7, 8 Proger Building, Floors 5N and 7 Pratt Building, Floors 2 and 8

Blood Drawing/Phlebotomy (Lab)

Biewend Building, 3rd Floor
South Building, 5th Floor 

Cardiothoracic Intensive Care Unit

Proger Building, 5th Floor

Coronary Care Intensive Care Unit 

Proger Building, 6th Floor 

Inpatient Family Waiting Areas

All inpatient family waiting areas are located in close proximity to the unit where your loved one is staying.

Labor and Delivery Unit

Proger Building, 2nd Floor

Medical Intensive Care Unit 

Pratt Building, 7th Floor 

Mother Infant Unit 

North Building, 3rd Floor 

Neonatal Intensive Care

North Building, 2nd Floor

Operating Room Waiting Area

Floating Hospital, 6th Floor

Pharmacy (Outpatient)  

Atrium, 3rd Floor  

Post Anesthetic Care Unit 

South Building, 5th Floor Floating Building, 5th Floor

Surgical Intensive Care Unit

Proger Building, 5th Floor

Telephone directory

Admitting Department 

617-636-6000 

Chaplain 

617-636-2500 

Financial Coordination 

617-636-6013 

Gift Shop, Atrium 

617-636-9820 

Gift Shop, Floating 

617-636-6037 

Information Desk, Atrium

617-636-6033

Interpreter Services

617-636-5547

Parking Office

617-636-5580

Patient Information

617-636-6033

Patient Liaison

617-636-9590

Pharmacy

617-636-5381

Room Service

617-636-2222