Visitor Information

Welcome to Tufts Medical Center! Whether you're here visiting for an outpatient appointment yourself or visiting a friend or family member in the hospital, we want your time spent on our downtown Boston campus to be as easy and stress-free as possible.

Below, we've provided important information to help your visit be as positive as possible for you and your friends and/or family. If you have any questions at all during your visit, please feel free to talk to any clinician or staff member. We are here for you. 


Find directions to Tufts Medical Center, Floating Hospital for Children and our affiliates


Discover parking options at Tufts Medical Center, including our garage and valet parking service. We've also provided rate information so that you can plan ahead.

International Visitors

Tufts Medical Center and Floating Hospital for Children also help our international patients with a variety of health and wellness issues, from check-ups and preventive care to cosmetic surgery. .

Visiting Hours

Some patients find having visitors helpful; others need to rest. We have flexible policies to give you options. Official hours are from 8am to 8pm daily.

Area Accommodations

View rates and other information about hotel accommodations nearest to Tufts Medical Center.

Places to Eat

Discover snack shops, restaurants and other food options in and around Tufts Medical Center.

Gift Shops

View hours and locations of our gift shops.


CarePages are private, personalized, fully secure web pages that patients or family members can use to inform people about a patient's medical condition.

Quiet Policy

At Tufts Medical Center, we want patients to enjoy quality health care in a comfortable, peaceful environment.

Safety and Security

Protecting our patients and visitors is our top priority. That’s why public safety officers at Tufts Medical Center patrol the hospital 24 hours a day. Here’s how we handle public safety and security.

Floor directory

Labor and Delivery Unit Proger Building, 2nd Floor
Neonatal Intensive Care North Building, 2nd Floor
UnitMother Infant Unit North Building, 3rd Floor
Cardiothoracic Intensive Care Unit Proger Building, 5th Floor
Surgical Intensive Care Unit Proger Building, 5th Floor
Post Anesthetic Care Unit South Building, 5th Floor Floating Building, 5th Floor
Coronary Care Intensive Care Unit Proger Building, 6th Floor
Operating Room Waiting Area Floating Hospital, 6th Floor
Medical Intensive Care Unit Pratt Building, 7th Floor
Inpatient Family Waiting Areas All inpatient family waiting areas are located in close proximity to the unit where your loved one is staying.
Adult Inpatient Rooms North Building, Floors 3, 4, 6, 7, 8 Proger Building, Floors 5N and 7 Pratt Building, Floors 2 and 8

Telephone directory

Information Desk, Atrium 617-636-6033
Interpreter Services 617-636-5547
Parking Office 617-636-5580
Patient Information 617-636-6033
Patient Liaison 617-636-9590
Pharmacy 617-636-5381
Admitting Department 617-636-6000
Chaplain 617-636-2500
Room Service 617-636-2222
Financial Coordination 617-636-6013
Gift Shop, Atrium 617-636-9820
Gift Shop, Floating 617-636-6037