We understand there is still anxiety about going anywhere, including to the doctor or a hospital while COVID-19 remains in the community. That’s why we’ve taken a number of steps to ensure you are Safe with Us:
- All patients and employees coming into the Medical Center will be provided with a mask to wear while they are here
- All patients will be asked about possible COVID symptoms before coming in and again upon arrival
- Visitors and guests will continue to be limited
- Our clinical spaces have been upgraded with plexiglass barriers at check-in, and waiting areas have been set up to ensure proper distancing between chairs
- Our environmental services staff is using advanced technology and the highest grade cleaners to disinfect areas frequently
- Floor decals will be placed six feet apart throughout the Medical Center to remind everyone of social distancing
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It’s important that you continue to get the medical care needed to be well. Please call your physician’s office with any questions. Also, do not delay seeking help should you have chest pain, difficulty speaking, numbness in the arms or legs or severe abdominal pain. If you believe you are having a true medical emergency, call 911.
Tufts Medical Center updated Visitor Policy
as of June 21, 2021
All visitors are required to:
- Wear a hospital-issued mask and practice hand hygiene for the duration of their visit
- Sign-in at front desk of clinic (outpatient) or nurse’s station (inpatient) - both for contact tracing and to be screened for symptoms of COVID-19
- Follow posted precaution signs
- Respect the efforts of hospital staff to control the size of groups when necessary
- Inpatient Visitors
- Visiting Hours: 11 am – 8 pm
No limit to the number of visitors per patient, with exceptions as below
No limit to the number of accompanying persons per patient Visitors must be free of COVID-19 symptoms Staff may ask visitors to depart the clinic area/waiting room if crowding becomes a concern Pediatric patients coming for an appointment/Emergency visit Two parent/guardian/support may accompany a pediatric patient to an in-person provider or Emergency Department visit.
One visitor allowed per patient at the discretion of the care team
Visitors are discouraged for all COVID-19 patients with certain exceptions. Please speak to your care team.
SPECIFIC VISITING HOURS for Pediatrics, Obstetrics and the Neonatal ICU
Labor and Delivery (LDR)
Every patient admitted to Tufts Medical Center for delivery of a baby is allowed:
2 adult (over 18) support people who will be given wristbands and allowed 24/7 access to the patient while on LDR. These designated support people are not considered visitors.
No visitors. Visitors are not allowed on LDR. Maternal Special Care Unit (MSCU)
Every patient admitted to Tufts Medical Center’s Maternal Special Care Unit may have:
One support person who is given a wristband and allowed 24/7 access to the patient.
Visitors are welcome from 12–8 pm.
Children/Siblings are welcome during the 12–8 pm visiting hours but will not be allowed to stay alone with the patient and must have an adult present with them at all times. When the patient transitions to LDR, the LDR rules will apply.
Mother Infant Unit (MIU)
Every patient on the MIU can have:
Labor support persons, who are not considered visitors and may transition with the patient to MIU. Only one person will be permitted to remain overnight.
Visitors are allowed on MIU. Visiting hours on MIU are 2–8 pm and are at the discretion of the parent(s).
Children and siblings under the age of 16 are welcome from 2–8 pm or at the discretion of the parents. Children will not be allowed to stay alone with the patient and must have an adult present with them at all times.
Neonatal Intensive Care Unit (NICU)
NICU Patients are allowed the following:
Parents and/or wrist-banded support people, who are not considered visitors and have 24/7 access to the NICU baby. Only parents will be allowed access to the NICU baby after 9 pm.
A maximum of 3 visitors at the baby’s bedside. Only the parent(s) can designate visitors. All visitors must be over the age of 16 and be accompanied by a parent/ support person.
For Inpatient Pediatric Units (Pediatric Intensive Care Unit, Floating 7, and Pediatric Bone Marrow Transplant Unit)
Patients on these units may be accompanied by:
Parents/Guardians, who are not considered visitors and have 24/7 access to pediatric patients.
No visitors are allowed on any of the pediatric units unless designated by the parent/guardian.
Children are not able to accept visitors independent of their parent’s/guardian’s judgment.